SERVICES FOR TOURISM OPERATORS
Why offer services in French?
Francophones make up one of the largest language communities in the world, and many are actively seeking destinations where they can travel comfortably in their own language.
When Francophone visitors can access services in their native language, it makes conversations easier, reduces travel stress, and creates a more welcoming experience, especially in a destination like Newfoundland and Labrador, where French-language services can still be hard to find.
Offering services in French gives your business:
- A meaningful point of differentiation from competitors
- Access to a growing share of the Francophone tourism market
- Added value that strengthens visitor loyalty and word-of-mouth
Through ExploreTNL, Horizon TNL offers three practical services to help tourism operators across Newfoundland and Labrador better serve Francophone travellers :
Service Evaluation
How ready is your business to welcome French-speaking visitors?
ExploreTNL conducts a full assessment of your current setup and provides tailored recommendations to help you expand your Francophone offering.
Resources and Promotion
Translating documents and promotional materials takes time and resources you may not have. We can help! From document translation to an affordable featured listing on
exploreTNL.ca, giving your business visibility with Francophone travellers planning their trip.
Bilingual Staff Recruitment
Offering French-language service throughout the tourism season is a real competitive advantage, but it starts with having the right team.
Our database of bilingual candidates helps you find qualified staff before the season begins.
Ready to grow your Francophone visitor base?
Whether you operate in St. John's, Corner Brook, Gander, or anywhere else
in Newfoundland and Labrador, our team can help you get started.
FAQ
Services for Tourism Operators
What is ExploreTNL?
ExploreTNL is Horizon TNL's tourism branch, dedicated to helping Newfoundland and Labrador tourism operators attract and serve Francophone visitors.
Who can access these services?
Any tourism operator in Newfoundland and Labrador, including accommodations, attractions, tour operators, and restaurants, interested in reaching Francophone travellers.
How much does the service evaluation cost?
Contact our agent directly to discuss your specific needs and any associated costs, as offerings may vary by service.
Can you help translate my website or brochures?
Yes. We offer support for translating promotional materials and documents into French, as well as an affordable featured listing on exploreTNL.ca to boost your visibility with Francophone travellers.
How does the bilingual recruitment service work?
We maintain a database of qualified bilingual candidates and can help match you with staff before your tourism season begins, so you're ready to offer French-language service from day one.
Why does French-language service matter for tourism in Newfoundland and Labrador?
Francophone visitors represent a significant and growing market. Offering services in French helps your business stand out, builds visitor trust, and increases your competitive edge.
How do I get started?
Simply contact our agent at promotion@exploretnl.ca to schedule a consultation and discuss which services fit your business best.